Privacy Policy

Welcome to Cooperative.io! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us through our website and services. We value your trust and want you to feel confident in our practices regarding your personal data.

Information we collect

When you use our website or engage with our services, we may collect different types of personal information from you. This information helps us provide and improve our services, enhance your experience, and respond to your inquiries. The types of personal information we collect may include:

  • Contact Information: This includes your name, email address, phone number, and any other information you provide to us when you contact us or interact with our website.

  • Company Information: If applicable, we may collect information about your organization, such as its name and address, to better understand your needs and provide tailored services.

  • Log and Device Information: We automatically collect certain information about your device and how you interact with our website. This may include your IP address, browser type, operating system, and browsing activity.

  • Usage Data: We may collect data about your usage of our website, including the pages you visit, the actions you take, and the features you access. This helps us analyze and improve our services to provide you with a better user experience.

  • Other Information: You may choose to provide us with additional information voluntarily, such as through forms or inquiries. We treat this information with the same level of care and confidentiality as other personal data.

How we use your information

We use the information we collect for various purposes, including:

  • Providing and Improving our Services: We use your personal information to deliver the services you request and to enhance and improve our offerings. This includes tailoring our services to meet your specific needs and preferences.

  • Communication and Support: We may use your contact information to communicate with you, respond to your inquiries, and provide customer support. This allows us to address your questions, concerns, and requests effectively.

  • Personalization: We strive to personalize your experience with Cooperative.io. By analyzing your usage patterns and preferences, we can customize our services and recommend relevant content and features that may interest you.

  • Compliance and Legal Obligations: We may process your personal information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests, protecting our rights and interests, and ensuring the security of our website and services.

  • Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services. You can opt out of receiving such communications at any time.

We treat your personal information with utmost care and ensure it is securely stored and protected. We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Information Sharing

We understand the importance of maintaining the confidentiality of your personal information. We will only disclose your information in the following circumstances:

  • Service Providers and Partners: We may share your personal information with trusted service providers and business partners who assist us in delivering our services. These parties are contractually bound to maintain the confidentiality and security of your information.

  • Legal Requirements: We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights and interests, prevent fraud, or respond to legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of Cooperative.io, your personal information may be transferred to the acquiring entity. We will notify you of any such change and ensure that your personal information continues to be protected in accordance with this Privacy Policy.

Data security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Secure Communication: We use secure protocols and encryption technologies to safeguard the transmission of your personal information.

  • Access Controls: We restrict access to your personal information to authorized personnel who require it for legitimate purposes.

  • Data Storage: We store your personal information on secure servers and employ robust security measures to protect against unauthorized access.

While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work diligently to maintain the highest level of protection for your data.

Your choices and rights

You have certain rights regarding your personal information and how it is used. These rights may include the right to access, correct, update, or delete your personal data. You can also choose to opt out of receiving promotional communications from us.

If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in a timely manner and take appropriate steps to address your concerns.

Updates to this Privacy policy

We may update this Privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services after any changes to this policy will signify your acceptance of the updated terms.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@cooperative.io. We are here to assist you and address any concerns you may have.

Thank you for choosing Cooperative.io. We are committed to protecting your privacy and providing you with exceptional services.

Effective date: June 30, 2023